Ealy Labs policy
Support Policy
How to contact Ealy Labs and what to include in a support request.
What to provide
Include your name or preferred contact, the service or plan involved, a clear description of the issue, relevant links and non-sensitive screenshots or error details.
Sensitive information
Do not send private conversations or other sensitive personal information publicly. Share only the ordinary details needed to review your request.
How requests are handled
We review the information you provide, clarify the scope where needed and explain the available next step. External platform decisions and response times are outside our control.